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Faculty & Research

Operations & Technology Management

Goal

Our goal is to develop and maintain our department’s reputation for teaching and research excellence through the design and delivery of core and elective courses that continually challenge students, relevant research in operations and technology management, and participation and leadership positions in professional organizations.

Research Interests:

  • Supply chain management
  • Product development management
  • Health service management
  • Stochastic processes
Faculty
Peter Arnold Associate Professor
J. Robb Dixon Associate Professor
Tom Dwyer Lecturer
Janelle Heineke Chair and Professor
Nitin Joglekar Associate Professor
Jay Kim Associate Professor
Jeffrey Miller Professor and Faculty Director, Center for Team Learning
Paul Morrison Assistant Professor
John Neale Assistant Professor
Delvon Parker Assistant Professor
Erol Peköz Associate Professor
Z. Justin Ren Assistant Professor
Joseph Restuccia Professor
Stephen Rosenthal Professor
Michael Shwartz Richard D. Cohen Professor in Management
Sean Willems Associate Professor

For general inquiries, please contact:

Katie Leiss
Senior Program Coordinator
Phone: (617) 353-4282
Fax: (617) 353-4098

Janelle Heineke, Professor/Chair, Operations & Technology Management
Janelle Heineke
Chair and Professor, Operations & Technology Management
left-quoteHaving a good strategy is important, but translating strategy into action is what makes an organization successful. Operations is the discipline that’s about getting things done through process, data-driven decision-making, and coordination of people, technology and materials. We want you to leave the School of Management with the ability to bring efficiency and effectiveness to any process in any organization. right-quote
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